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In an economy where our clients are making less and less money I have seen my profession completely unwilling to adjust their business practices and their fees to accommodate the changing economic climate. That is why our colleagues are closing their doors and we have expanded our staff by 200% since the recession.
The goal of the office is to provide clients with the most cost-effective and straight-forward approach to their case. My job is to get our clients the “biggest bang for their buck”. While many lawyers will see “how much can I get out of this client before I withdraw from their case”, our approach is COMPLETELY DIFFERENT. By making their case resolve quickly, at minimum expense, and with the least drama, we find that our clients have become referral machines for our business.
Because we are able to handle cases in a very straight-forward way, our clients see far less legal fees than their opposition. What does this mean for the client? It means that at the end of the case (the part that really matters), we are still by our clients’ side while their ex is standing alone and broke.
Our Clients are happy to have their cases over in weeks and short months, rather than years at the cost of 10’s of thousands of dollars. 75% of our clients are referrals from prior clients and we are proud of that. Our office spend far fewer dollars on advertising and we, then, can pass those savings onto the clients who, in turn, refer us more business.
As the managing attorney, I am the guy you call if you believe that you are not making progress as expected or are maybe feeling a disconnect with the attorney at the firm who is principally responsible for your case. I rarely charge to follow up with the client and the attorney to make sure that issues are quickly resolved and that we are all operating on the same page.
This is how I see my responsibility to both my firm and my clients. Its simple and its effective.
Walnut Creek Law Lawyer |