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Walter Donovan, who founded this firm, was a great lawyer and a man of the highest integrity. He believed that a good lawyer must be prepared, be punctual, and be responsive to his clients. It doesn't matter how minor a concern may seem to be, you are obligated to address it. To your client, that concern was very important - or it wouldnt have been mentioned.
I have always valued and followed Mr. Donovan's advice and example. It's really what made this firm successful, and I try to pass it along to our up-and-coming attorneys. In that way, Walter Donovan's legacy is still alive and thriving here.
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